Renewals
Your subscription will automatically renew
at the end of your free trial period and each month thereafter. The
subscription fee will be charged to the credit card that you used at
registration. If you receive a new credit card number, change your
billing address or would like to use a different card, you can simply
update your billing information in the "My Account" section of the site.
Suspends
Going on vacation? Busy during tax season? Not a problem. You can
suspend your account once per year and for a period no greater than one
month. Simply go to the "My Account" section of your student homepage
and follow the instructions.
Cancellations
You've passed the exam
and are ready to end your subscription? No problem, you can cancel your
account at anytime. Simply go to the "My Account" section of your
student homepage and follow the instructions.
If
you cancel your subscription during the free trial period, your access
will simply end at the expiration of your free trial period, and your
credit card will not be charged. If you cancel your month-to-month
subscription, access will end at the expiration of the period for which
you've already paid. Of course, no further charges will be posted to
your credit card account. Your account will be saved for one year and
you can renew your account at anytime.
Refunds
There are no refunds for reoccurring subscriptions.
We
are confident that you will be satisfied with your learning experience.
In fact, we offer a no risk guarantee. If you are unsatisfied with your
purchase for any reason and are within 15 days of purchase, we will refund you 100% of your purchase price.
Questions?
A friendly enrollment advisor would be happy to answer any questions, please call 1-800-915-4742 (M-F 8:30am-5pm EST).