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BIF's Student Help Center

HELPFUL FAQS ARE BELOW, BUT IF YOU HAVE A DIFFERENT QUESTION...

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We strive to reply to all questions within 2 business days.

I have a general admin-type question.

I have a question about a specific element of BIF's curriculum.

Frequently Asked Questions

What's my username?

The convention we use for usernames is Firstname.Lastname (e.g. Molly.Smith).

If that's not working for you please let us know by submitting a general admin-type question above and we will assist you.

How many times can I take a quiz?

Students in the BIF/Bryant CFP® Education Program have unlimited attempts on module quizzes and comprehensive course exams.

Your highest score is always preserved.

When will my coursework completion be verified with CFP® Board?

If you've completed all 7 courses in the BIF/Bryant CFP® Education Program and paid the Education Verification Fee your coursework will be verified by us within 2-4 weeks.

If you are an Accelerated Path student or a Combo Status student please let us know by submitting a general admin-type question above and we will assist you.

How do I reset my password?

Click here to reset your password. Enter your username or the email you used during the enrollment password and then click "send".

Our learning system will then send an email within a few minutes with clear instructions to reset your password.

If you have any trouble please let us know by submitting a general admin-type question above and we will assist you.

What's a passing score?

In the BIF/Bryant CFP® Education Program a passing score for module quizzes is 70% and a passing score for comprehensive course exams is 73%.